Q; “What issues can you help me with at CANDLE MOUSE COUNSELLING?”
My specialism is grief and loss.
Every one is individual and we can work through together areas needing focus. Below are common presenting issues but not an exhaustive list,
- Depression,
- Anxiety,
- Perfectionism
- Bereavement; grief and loss
- Bullying
- Professional burn-out
- Communication issues,
- Self doubt affecting confidence and wanting to be more assertive
- Health anxieties
- Disordered eating
- Fearfulness
- Emotions linked to loneliness, sadness, insecurity, jealousy, etc.
- Life situations such as miscarriage, redundancy, relationships, retirement, sleep issues, stress, trauma, worrying too much.
Remember: Often unrelated concerns can be helped by talking things through first to start overcoming them.
Q; Are our sessions confidential?
Yes. As an Accredited Counsellor bound by BACP & NCPS Code of Ethics. Everything you tell me is strictly between us and treated confidential. The only time this could be shared with other parties is with you knowing my need to do this ‘relating to’ risk or harm to yourself or others.
This is not done lightly but professionally forms part of my ‘Duty of Care’ . I will tell you when and why I am concerned and what the next steps may be.
Note, in accordance with counselling insurance and good practice, brief counselling notes form an ‘aid memoir ‘ and are kept securely for five years. My laptop is registered with the Information Commissioners’ Office.
In terms of data, see my privacy policy top of website.
Q; How many sessions will I need?
This is based on each individual person, dependent on the size and complexity of the issue. First sessions explore this in depth, sometimes very few sessions are needed but some clients choose to have longer term therapy. We can discuss this together.
Q; What happens in the first session?
This is usually the first chance we get to meet each other and gain a sense of working together.
We go through your intake form together, provided electronically via email before sessions begin.
This will help us fill in gaps, ask outstanding questions as we start to understand together what it is you want to work on, the main issues for seeking counselling.
Q; How long are the sessions?
Each counselling session is 50 minutes (sometimes an hour long) and usually takes place weekly or fortnightly at the same day and time if possible. It is helpful to give clients some space in between sessions for processing feelings and emotions.
Q; How much does it cost?
Counselling: Day time £65 for 50 minutes or Evenings after 6pm £70 for 50 minutes.
Supervision: See options on Supervision page.
Please let me know if sliding scales need to be considered as based on each individual need and booking availability. Please understand with room rental all in-person sessions are charged at the higher fee of £65 but can be reduced by working online. Lower fees sometimes are offered for last minute cancellations.
Q; How do I pay?
Payment for all sessions is paid in full by Bank Transfer and is due on the date that the session takes place and before it starts. Bank details provided by me.
Q; Where are you based?
I am based in Truro and use counselling/therapy rooms in town either Richmond House TR1 3AJ. Easy access to car parks, the main bus station and the train station (Truro) a short walk away. I offer face-to-face, plus telephone and online counselling if this is your preference.
Q; What are your opening hours?
Monday, Tuesday and Friday mornings, afternoons and evenings plus some availability Saturday morning but this is mostly for supervision and emergencies.
I am happy to be flexible around these times and certain we can find a time that suits you. It is helpful on enquiry to know your availability.
Q; What are your qualifications to work as a counsellor?
BACP Accredited + NCPS Professional Membership. This signifies I have undergone extensive assessment to demonstrate my competence and professionalism. Whilst the above members BACP & NCPS adhere to the Ethical framework, Accreditation indicates an advanced level of experience and expertise. With SCoPEd Framework, alignment is Column B.
Level 7 Advanced Diploma in Counselling Supervision (NCIP), Level 5 Advanced Diploma in Psychotherapeutic Counselling and Level 4 Diploma in Therapeutic counselling. I also hold a Certificate in Cognitive behavioural Therapy
Extremely carefully. Working in the UK & Ireland, I am registered with the Information Commissioner’s Office to maintain data confidentiality.
Note: I am NOT a ‘Crisis Service’ since in Private Practice.
For mental health crisis or emergency, you must get immediate expert advice and assessment by Calling 116 123 to talk to the Samaritans, or email jo@samaritians.org for a reply within 24 hours. Text “SHOUT” to 85258 to contact the Shout Crisis Text Line, or text “YM” if you are under 19. Under 19’s, can also call 0800 1111 Childline. This number does NOT appear on the phone bill.
The charity MIND has information on ways to help yourself cope during a crisis e.g calming exercises and tools. Get advice from 111 or ask for an urgent GP appointment to be directed accordingly and Call 999 or go to A&E if someone’s life is at risk or you do not feel able to keep yourself of another safe. Please note a mental health emergency should be taken as seriously as a physical one and you will not be wasting anyone’s time.
https://www.cornwall.gov.uk/media/vlcfnopz/resource-list-updated-jan-2019.pdf
Locals in the south-west can copy and paste the above link to see a list of agencies and organizations that may be helpful to your needs. You can self refer yourself to Outlook South west for a choice of online courses or speak directly with your GP who should be your first contact with crisis support.